Warranty Policy

At Kids N’ All, we want you to be completely satisfied with your product. In the unlikely event you have any issues with our products during the warranty period, subject to our Warranty Policy, you can return it to us for a full refund, excluding shipping costs.

 

30-Day Money-Back Guarantee for Any Reason

 

You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. To find out more information about returning a product to us, please refer to our Returns Policy.

 

365 Days Warranty for Quality-Related Issues

 

All our products comes with a 365 days warranty, unless stated otherwise. Please fill out the Warranty Registration Form to register your product. We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND, excluding shipping and handling fees.

 

In case of any issues, please fill out a Return Form or contact us at customerservice@kidsnall.com and provide all relevant details and your order number. We will provide you with an RMA (Return Merchandise Authorization) number, and we will contact you to advise the nearest location to return your goods.

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Frequently Asked Questions

Only products purchased directly from our store or authorized retail partners are covered. Please read through the 'Warranty' section in our FAQs page to find out more details.